Frequently asked questions

You can pay with Visa, Mastercard, American Express, Apple Pay, Google Pay and Klarna (invoice, partial payment and direct payment).

Shop with confidence with us – we offer a 30-day money-back guarantee on all products. If you regret your purchase, simply return the item in the same condition as you received it, and you will receive your money back quickly and easily.

Yes, you can change or cancel your order as long as it has not been shipped. Contact us and we will help you immediately.

An assembly manual is always included in the package. There you will find step-by-step instructions on how to easily assemble the product. If you have any questions or need additional help, you are always welcome to contact our support.

We always offer a 3-year warranty , and Viklight products come with a full 5-year warranty !

We recommend that you check the product specifications carefully or contact our customer service via email with the registration number and which product you are unsure about, and we will help you.

We know you want your order fast – that's why we always deliver directly to your home within 1–3 working days . Fast, smooth and safe!

When we ship your order, you will receive an email with a tracking link .